Over the past 30+ years I have started and operated many different types of businesses. I've read hundreds of self-help books, listened to thousands of hours of talks, and watched many videos. This was part of my search to not only improve my business but also my own personal life. Six years ago I had a radical shift in my thinking about our personal and working lives. These blogs are random bits and pieces of things from the past and the present. Thanks for reading...
Monday, 25 March 2013
What's wrong with Advertising today? - Part 1
Let's just take a look at what advertising is supposed to do...
1. First, it has to get the attention of the prospect or buyer. Before a buyer will do anything they have to be drawn to your ad.
2. Second, you must present the buyer with additional information that will help them as they gather knowledge and form opinions about your products or services. Assist your buyer and help them along in their decision making process.
3. Third, you need to make buyers feel that by purchasing from you they are making the very best choice available. They may have lots of options, but yours is the best. They are going to make a decision by reducing their risk, and your ad should be helping them do that.
Now if you look at most ads you’ll see that they don’t meet the above three criteria.
You will find that for many companies the most dominant part of the ad is their company name and logo. Do buyers really care about your name and logo? Does this draw to their attention what you are selling? Remember the first thing you have to do is get their attention.
Other ads will have some really great pictures or backgrounds that again are supposed to capture our attention. This may be very appealing to an artist but it doesn’t do anything for your potential customer. Unless maybe he or she is an artist!
And then we’ve got ads with gigantic maps showing people how to find you. Or what we call menu type advertising where you have lots of products with prices that again are supposed to grab our attention. Most don’t.
Take a look through the newspaper and see what ads get your attention. Most fail miserably.
So what about our second criteria, which is assisting the buyer in their decision making process. Again you will find most ads use worn out clichés. “In Business for over 40 years”, “Best Service Guaranteed”, “Quality Workmanship”, “Reliable”, “Trustworthy” and so on. Well so what? Would I want to do business with you if you didn’t offer all these? Most people expect all these things so why do we have to say them.
Other ads will talk about their products and services in the same fashion. “Our copiers will make your office more productive”, “We service all makes and models”, “Our athletic wear helps you look and feel fabulous”, “It’s not what we do, it’s how we do it”, “Your performance is our priority”.
Again if I’m a prospective buyer I would hope that all of these things are a given. I shouldn’t even have to ask. None of these are assisting the buyer in gathering information and helping them form opinions in their decision making process. Look at some more ads and see for yourself.
Let’s look at the third thing advertising is supposed to do. Lower the risk so they can make a wise decision.
None of what we have previously discussed regarding what most people put in their ads do this and the main reason is that we have not educated our prospect to the point where they are willing to do business with us. Clichés don’t work and neither do great pictures, company logos, maps, phone numbers etc. Even things like “Best Prices In Town”, “Deepest Discounts”, or “Fastest Delivery” mean nothing. Would you really want to do business with someone who says “Highest Prices In Town” or “Slowest Service”. So why do we have to say it? We hope to get these things anyway. We need to help the buyer by educating him or her to the point that they are ready to call or visit.
So in short, most forms of advertising fail because they don’t meet these three (3) criteria.
In our next segment we'll delve a little deeper into today's advertising methods.
Tuesday, 12 March 2013
Do countries lose religion as they gain wealth? - World - CBC News
Do countries lose religion as they gain wealth? - World - CBC News
Of course the answer is yes. When people have money then they perceive that the amount of suffering is reduced. By suffering I don't necessarily mean physical pain, it could be emotional, mental or any afflicted states. Religion is what people in poorer countries latch unto in an effort to ease their discomfort. However money or the glamour of money can also bring suffering and discomfort. When this happens people generally reach out to religion again as it is something from memory that can ease their pain etc. Unfortunately money doesn't buy happiness, unconditional love, peace, tranquility and meaning to ones life. Our thinking keeps us ever wanting more and more with increased wealth. It's just a perceived thought that comes and then dissolves.
Of course the answer is yes. When people have money then they perceive that the amount of suffering is reduced. By suffering I don't necessarily mean physical pain, it could be emotional, mental or any afflicted states. Religion is what people in poorer countries latch unto in an effort to ease their discomfort. However money or the glamour of money can also bring suffering and discomfort. When this happens people generally reach out to religion again as it is something from memory that can ease their pain etc. Unfortunately money doesn't buy happiness, unconditional love, peace, tranquility and meaning to ones life. Our thinking keeps us ever wanting more and more with increased wealth. It's just a perceived thought that comes and then dissolves.
Headline: Papal contender says issue of women in church 'secondary'
My wife is a devoted Catholic and I go to church with her and the kids as a means of support. She wants me to go to Catholic School but it's not for me. My last visit to the church was embarrassing as I dropped the bread wafer and didn't stop to pick it up. Afterwards my wife scolded me for leaving it there and said the priest would have to pick it up and eat it. I'll be more careful next time.
Anyway it's reading stories like these that makes me wonder why the church considers women's issues (and other important issues like gay marriage etc) secondary. Shouldn't these be a priority for the next Pope. If not then maybe we should pick a Pope like they pick a contestant on The Price is Right... "Come on down, your the next Pope on "The Vatican Is Right".
Story Link... http://www.cbc.ca/news/world/story/2013/03/05/pope-election-women.html
My wife is a devoted Catholic and I go to church with her and the kids as a means of support. She wants me to go to Catholic School but it's not for me. My last visit to the church was embarrassing as I dropped the bread wafer and didn't stop to pick it up. Afterwards my wife scolded me for leaving it there and said the priest would have to pick it up and eat it. I'll be more careful next time.
Anyway it's reading stories like these that makes me wonder why the church considers women's issues (and other important issues like gay marriage etc) secondary. Shouldn't these be a priority for the next Pope. If not then maybe we should pick a Pope like they pick a contestant on The Price is Right... "Come on down, your the next Pope on "The Vatican Is Right".
Story Link... http://www.cbc.ca/news/world/story/2013/03/05/pope-election-women.html
Saturday, 9 March 2013
Tech toys for our kids
"I grew up in a world where there were no tablets, PC's, cell/smart phones & a host of other gadgets. My childhood memories are of playing catch, going fishing with my Dad, playing ping pong in the basement, street hockey in the winter, going swimming with my friends or family and other things of that nature.
Friday, 8 March 2013
Thursday, 7 March 2013
What is Optimal Intelligence?
Optimal Intelligence or Open Intelligence is
what one discovers when the mind is relaxed. There are a number of ways one can
do this, but one method is by utilizing short moments, many times during the
day. By short moments I mean when positive, negative or neutral thoughts,
emotions, perceptions or experiences enter our mind/body we let them pass on
without going into multiple stories about them. For many people negative
thoughts, or what could be called afflicted states, generate a multitude of
points of view about what enters the mind. Relaxing the mind when this occurs
not only relieves the negativity but also opens up the mind to marvelous
clarity.
When I started listening to the talks on Great
Freedom's web site (now called Balanced View) I was having severe afflicted
states of mind. At first I was not sure how this could relieve the stress
levels but I kept on listening. Eventually I started to practice short moments,
and in conjunction with listening to the talks, found over time that these
negative thoughts didn't hold the power that I used to think they did. In fact
none of our thoughts or points of view have any power. We are led to believe
from the time we are born that they do have power to control our lives and our
mind. But in fact they have no independent nature of their own and are like a
hologram or mirage. There is nothing there. I found that this realization of no
power in our points of view changed my whole outlook on how I felt. It was a
wonderful peace of mind I was experiencing that I had not had before.
Everything I had read, heard or watched
previously in all the books, tapes, talks etc. talked about practicing positive
thinking, or replacing the negative thoughts or points of view with positive
ones. Unfortunately this only works for a short while or until another
afflicted state comes along and we are right back where we started. So for me
the key was listening to the talks, practicing short moments and giving my mind
a rest from all the stories etc.
Optimal Intelligence is what we achieve when we
practice these teachings. I found eventually that I had great clarity of mind.
I could think clearly and solutions to problems came easily. What a blessing
for your personal and business life. No longer do we worry excessively about
what others think, say or do to us. We are able to concentrate on our work with
much more clarity and freedom then we ever had before. Sure, we still have our
ups and downs, but the curve of live is more balanced and evened out. We not
only benefit ourselves but to all around us. Compassion and love for others
becomes our beneficial nature.
Wednesday, 6 March 2013
What a feeling... remembering Mac's launch in "84
Most of my reading, watching & listening these days is
off the Net. This includes the full gamut of regular news from local to
worldwide and all the specialty news sites from professional/business to
personal articles. I think I have about 40+ sites that I try to get to daily or
at least every few days. Then there are what I like to call the fun or humorous
sites that give me a laugh or two. And of course the social media sites like
Facebook etc.
Smaller chunks of news are the wave of the future for most people
as technologies implode, meaning phones, tablets, computers and TV’s merge.
It’s exciting to see all this unfolding and it reminds me in a more modest way
of the Macintosh’s introduction back in 1984.
Up until that time, PC’s were basically
MS/DOS or CPM based and what you saw on the screen were ASCI or text only
pages. I remember going to San Francisco
to see the Mac launch, as I owned an Apple retail store at that time. At first
we watched George Orwell’s “1984” Macintosh video/ad, which also ran during the
Superbowl. This had the audience on their feet as it was simply amazing, and if
you haven’t seen it, take a peek below...
Steve Jobs takes the stage to the music of Irene Cara’s
“What a Feeling”, and you can see the insanely great beam of light coming from his demeanor.
This was no doubt a great flash in history and Jobs was going to “strut his
stuff” for all it was worth in front of the world. Two programs were ready to
launch… MacWrite and MacPaint. At first Jobs demonstrates MacWrite and the
crowd goes wild seeing how text and fonts can be changed in an instant.
Remember before we were dealing with straight text on the screen and now it was
text appearing as a graphical font… easily manipulated.
Next came MacPaint and if the audience loved MacWrite it was
absolute chaos for Paint. WYSIWYG was the buzz word, meaning “What you see is
what you get” and even though the first Mac was just black and white, one could
not help but witness that Jobs had just changed the future. As I sat there,
bedazzled with everyone else, I remembered purchasing my first Apple II
computer in 1979 and how that propelled me into this fantastic wave of
technology. I also remembered that I had 20+ orders for the Mac to fill when I
got home. Most were already prepaid ($4999) and we made a cool $2500 profit on
each one. We also got to take a Mac home with us in our own cute little Mac
bag.
It was a sad day when we lost
Jobs but his memory and accomplishments, including the Mac launch, will live
forever. What a feeling… indeed!
Monday, 4 March 2013
Saturday, 2 March 2013
General tips for using the phone when making sales calls…
Know what you are going to say
before you make the call.
Be prepared for different responses and plan your
answers. Write out some sample scripts and practice them with a friend.
Schedule calls for a certain time of
day. Establish a routine so you don’t procrastinate.
Set a daily and weekly goal for the
number of calls to make. The more calls you make, the more opportunities you
will make for yourself.
Take a break after several calls.
You are doing something difficult!
Be prepared to take notes. Have a
pen and paper handy.
Be courteous and sensitive to the
person on the other end. Introduce yourself and speak in a pleasant,
understandable manner. If the person you are talking with sounds rushed, ask if
there is a time you can call back that is more convenient. Then be sure to
follow up on the call.
Sound confident and professional.
Use language that demonstrates your enthusiasm and abilities.
Keep background noise to a minimum.
Radios, televisions, barking dogs and crying children are distracting to the
person you are speaking to and yourself.
Practice before you make your calls.
This may sound silly, but keep a mirror in front of you when you talk on the
phone. You will pay more attention to your image, smile more and this will
carry into your voice.
Start your calling with the prospects
you are least interested in. Your telephone techniques will get better with
practice, so polish your skills before you call your best prospects. Modify
your technique if you are not getting the results you expect. Keep trying!
Leave a professional, friendly
message on your answering machine.
Expect that prospects will be calling you!
Be prepared for "no’s" and
don’t take them personally. You will meet them along the way in your sales
calls — your objective is to turn a "no" into a "yes."
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